Shipping Policy

Average Delivery Time for All Orders

We do our very best to ensure a smooth and transparent delivery process. Below is the average delivery time for all orders placed with MOVA Sydney:

• Processing Time: Once your order is placed, we take 1–3 business days to carefully process and prepare it. Most orders are processed within 1 working day, but please allow a little extra time for orders placed on Friday evenings or weekends.

• Delivery Time: After processing, your order will be dispatched. On average, delivery takes 8–12 business days depending on your location.

Sustainability Matters to Us

At MOVA Sydney, we care about people and the planet. Sustainability is embedded in everything we do — from product selection to shipping. To reduce our environmental footprint, we consolidate orders and ship in bulk. This allows us to minimize unnecessary transport emissions and packaging waste.

Because of this, our shipping times may be slightly longer than major fast fashion retailers — but it's a conscious choice to support a healthier, more responsible future.

We appreciate your patience and support as we work to make a difference.

How to Place an Order

Ordering from MOVA Sydney is easy:

  1. Select Your Product: Visit the product page, choose your size and color, and click “Add to Cart”.

  2. Proceed to Checkout: Click “Proceed to Checkout” and enter your shipping information carefully.

  3. Review Shipping Details: Confirm all address information before continuing.

  4. Select Payment Method: Choose from a wide range of secure, SSL-encrypted payment options:

• Credit & Debit Cards (AMEX, Visa, Mastercard, Maestro)
• Apple Pay
• Google Pay
• PayPal
• Klarna (Pay Later)
• Shop Pay
• Sofort
• EPS
• iDEAL
• UnionPay

  1. Complete Your Order: Once you've selected your payment method, click “Complete Order” and follow the final instructions. If you experience any issues, our customer service team is here to help.

Shipping Costs

We’re proud to offer free shipping on all orders — with no minimum purchase required. Every order is delivered straight to your door at no extra cost.

Shipping Process

Once you’ve found your perfect pair, we make sure your order is prepared and dispatched as efficiently as possible. By grouping shipments, we’re able to keep prices fair and reduce unnecessary emissions and packaging waste.

Every delivery supports a more thoughtful approach to fashion — and we’re grateful you’re part of it.